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Telephones

Requesting a New Extension

A request for a new telephone extension can be submitted (ideally by a department secretary or the head of the department) through the ICT FIT helpdesk.

Please include the following information in your request:

  • Full name of the person for whom the extension is being created
  • Cost center to which the person belongs
  • Calling permissions – i.e., where calls can be placed: CTU/CZ/INT (International)

A number from the 224 35X XXX range will be assigned.

The phone will be installed by an ICT technician in the employee’s office within a few days, in the presence of the employee (or their secretary/supervisor).

ICT currently provides two phone models:

  • "old phone" – CP-6921 – standard phone for general use
  • "new phone" – CP-8811 – intended for managerial positions due to limited stock availability

Call Forwarding

Users assigned a telephone extension can configure call forwarding, for example to a personal mobile phone.

Call forwarding can be configured through the following website: https://ccm1.cvut.cz/ucmuser/.

  1. Sign in to https://ccm1.cvut.cz/ucmuser/ using your username and CTU password.

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  2. Open the Phones tab and then Call Forwarding.

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    1. To forward all calls to your mobile phone, enable Forward all calls to: and enter your mobile number with a single leading zero. Save the configuration using Save.

      Important:

      If the mobile number is not entered in the format 0XXXXXXXXX, where XXXXXXXXX is the destination mobile number, call forwarding will not work.

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    2. To forward calls only when you are unavailable (if an incoming call is not answered within approximately 15 seconds), expand Advanced calling rules, enable both When there is no answer, forward calls to: options and both When the phone cannot register, forward calls to: options, then enter your mobile number with a single leading zero into all fields. Save the configuration using Save.

      Important:

      If the mobile number is not entered in the format 0XXXXXXXXX, where XXXXXXXXX is the destination mobile number, call forwarding will not work.

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